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Diversity & Communication in the Workplace

Offered by the College of Communication & Information in partnership with the College of Business Administration’s Center for Executive Education

  • Duration: Two Days
  • 2013 Dates: November 14-15, 2013
  • Class size: Limited to 12 participants

Participant Profile

The program is designed for mid-level managers who strive to enhance their relations with all employees and who want to better understand issues involving diversity.    

Overview

The program will help participants appreciate the workplace challenges that those from underrepresented populations often face. Participants will also learn how to deal with difficult diversity-related situations.

Key Objectives

  • Improve your understanding of diversity issues
  • Improve and manage your communication with all members of your workplace
  • Improve your intercultural communication
  • Improve and manage your external communications especially within our global environment
  • Learn how to develop an effective diversity toolkit and strategic diversity plan

Topics

  • What is diversity?
  • What are stereotypes and where do they come from?
  • Benefits of Diversity in the Workplace and Life
  • Diversity-related Challenges
  • Gender and Race in Workplace Communication 
  • Sexual Orientation and Race in Workplace Communication 
  • Intercultural Communication: Communicating with People from Other Cultures 
  • Cross-Cultural Leadership 
  • Developing a Diversity Toolkit
  • Developing a Strategic Diversity Plan

Program Outline

Dr. Catherine Luther and Dr. Bharat Mehra

Day One  Dr. Luther and Dr. Mehra 

Session 1 [1.5 hr] - Luther & Mehra

  • Workshop Overview & Outcomes 
  • Defining Diversity
  • Division of Working Groups

Session 2 [1.5 hr] - Luther

  • Social Psychological Roots of Stereotypes and Biases

Session 3 [1.5 hr] - Mehra

  • Benefits of Diversity in the Workplace and Life
  • Diversity Challenges

Session 4 [1.5 hr] - Luther

  • Gender and Race in Workplace Communication 

Session 5 [1.5 hr] - Mehra

  • Sexual Orientation and Race in Workplace Communication 

Day Two  Dr. Luther and Dr. Mehra

Session 6 [1.5 hr] - Luther 

  • Intercultural Communication: Communicating with People from Other Cultures 

Session 7 [1.5 hr] - Mehra

  • Cross-Cultural Leadership 

Session 8 [1.5 hr] – Luther & Mehra

  • Diversity Toolkit
  • Developing a Strategic Diversity Plan
  • Instructions for Group Assignment 

Session 9 [1.5 hr] – Luther & Mehra

  • Working Group Session

Session 10 – Luther & Mehra 

  • Group Presentation and Critique

Facilities

Classes are held in the state-of-the art classrooms of the Haslam Business Building at the University of Tennessee.

Contact Information

Dr.  Sam Swan, Professor and Director, Internationalization and Outreach, College of Communication and Information.
Office: 432 Communications Bldg.
1345 Circle Park Drive
Knoxville, TN. 37996
samswan@utk.edu
865-974-5123

Registration

TheCenter@utk.edu
865-974-5001
Register online at https://cobregister.utk.tennessee.edu/ClassRegistration/

Pathways to Sucess

Leadership and Management Development Programs