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Digital reference evaluation in the OCLC development process

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Publication Type  Conference Paper
Year of Publication  2001
Authors  Rumbaugh, P.; Normore, Lorraine Frances
Conference Name  Preconference Workshop “Developing Quality Standards for Digital Reference Service” at the Virtual Reference Desk (VRD) Annual Conference, 3d
Conference Location  Orlando, FL
Key Words  Science; Technology; Engineering and Medical/Health Communication and Information; Digital Technology/Internet; Information Sciences