College Publications
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2006
(2006). The significance of crisis communication in the aftermath of 9/11: A national investigation of how tourism managers have re-tooled their promotional campaigns.
Tourism Crises: Management Responses and Theoretical Insight.
(2006). The significance of crisis communication in the aftermath of 9/11: A national investigation of how tourism managers have re-tooled their promotional campaigns.
Journal of Travel & Tourism Marketing. 19, 77-90.
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