CCI Research Presentations and Publications
(2009). Influence theories: Rhetorical, persuasion and information.
(Heath, R. L., & O'Hair H. D. H., Ed.).Handbook of Risk and Crisis Communication. 268-284.
(2009). Opportunity knocks: Putting communication research into the travel and tourism literature.
(Heath, R. L., & O'Hair H. D. H., Ed.).Handbook of Risk and Crisis Communication. 654-666.
(2006). Crisis Communication and Travel.
Handbook of Crisis Communication.
(2006). Theories of Influence..
Handbook of Crisis Communication.
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